Warranty Policy
Warranty Policy
[Last Updated: February 25, 2026]
Throughout this Warranty Policy, the terms “we”, “us”, and “our” refer to Blufury, operated and managed by Genius IT World, Gujarat, India. This Warranty Policy outlines the terms and conditions governing the warranty coverage applicable to products sold through our website www.blufury.com and other authorized sales channels.
By purchasing and using our products, you acknowledge that you have read, understood, and agreed to the terms of this Warranty Policy.
This Limited Warranty Policy applies to all genuine Blufury® products manufactured and distributed by:
Genius IT World
Email: support@blufury.com
Phone: +91 88495 11299
Website: https://www.blufury.com
This policy applies only to all Blufury® products purchased within India & international.
1. Scope of Warranty
We warrant that our products are free from manufacturing defects in materials and workmanship under normal and intended use during the applicable warranty period.
This warranty:
- Applies only to genuine Blufury® products
- Is valid from the original date of purchase
- Is non-transferable and applies only to the original purchaser
The warranty duration may vary depending on the product category and will be specified on the respective product page and/or purchase invoice.
2. Eligible Purchase Channels
This warranty applies only to products purchased through the following authorized sales channels:
The official Blufury website (www.blufury.com)
Authorized retailers
Authorized distributors
Recognized online marketplaces such as Amazon, Flipkart, or other approved sellers
Products purchased from unauthorized sellers, resellers, or unverified sources are not eligible for warranty coverage.
To claim warranty service, customers may be required to provide a valid proof of purchase, such as an invoice or order confirmation.
3. Proof of Purchase (Mandatory)
To process a warranty claim, customers must provide valid proof of purchase, which may include:
Original purchase invoice or bill
Order ID or Invoice ID (if applicable)
Name of the seller (Retailer, Distributor, or Online Platform)
Product details as mentioned on the invoice
Warranty claims submitted without valid and verifiable proof of purchase may be rejected at our discretion.
Customers are advised to retain their purchase invoice or order confirmation for warranty verification purposes.
4. Product Acceptance
Customers are advised to carefully inspect the product at the time of delivery.
Any visible manufacturing defect, physical damage, or discrepancy must be reported to us within 7 days of delivery.
Failure to report such issues within this period will be considered as acceptance of the product in good condition. Any concerns raised after this period will be assessed in accordance with the standard warranty terms and conditions.
5. Warranty Period
The applicable warranty period is clearly mentioned on the respective Product Detail Page and/or purchase invoice. Customers are advised to review the product page for specific warranty information before purchasing.
6. Warranty Coverage
This warranty covers defects arising from manufacturing faults in materials or workmanship, including but not limited to:
Manufacturing defects
Stitching defects (applicable to dust cover products)
Material defects
Structural defects caused by production faults
Component failure under normal and intended usage
Warranty coverage applies only when the product has been used under normal conditions and for its intended purpose, in accordance with the provided product guidelines or usage instructions.
7. What Is Not Covered
This warranty does not cover defects, damages, or issues resulting from the following circumstances:
Normal wear and tear over time
Cosmetic damage that does not affect the functionality of the product
Physical damage such as cuts, burns, cracks, dents, or scratches
Damage caused by liquid exposure
Damage resulting from misuse, negligence, improper handling, or improper installation
Incorrect or unintended use of the product
Damage occurring during shipping arranged by the customer
Unauthorized repair, alteration, or modification of the product
Incorrect measurements or specifications provided for customized products
Damage caused by improper storage or adverse environmental conditions
Products purchased from unauthorized sellers or unverified sources
For customized or made-to-order products, warranty coverage applies only to manufacturing defects and does not cover issues related to incorrect size, measurements, or specifications provided by the customer.
8. Warranty Claim Process
To initiate a warranty claim, customers should contact the original purchase source through which the product was purchased:
Authorized Retailer: Contact the respective retailer from whom the product was purchased.
Authorized Distributor: Contact the distributor who supplied the product.
Online Marketplaces (Amazon / Flipkart): Follow the applicable return or support process provided by the respective marketplace, especially if the product is within the return or replacement window.
Official Website Purchases: Contact our support team for assistance.
Support Contact:
Email: support@blufury.com
We reserve the right to verify the purchase channel and may redirect warranty claims to the original seller or authorized sales channel for further processing.
9. DOA (Dead on Arrival) Policy
A product will be considered Dead on Arrival (DOA) if a manufacturing defect or non-functionality is reported within the following period:
Within 7 days of delivery for purchases made through the official website (www.blufury.com)
Within 7 days of delivery for purchases made through authorized retailers or distributors
For purchases made through online marketplaces (such as Amazon or Flipkart), DOA cases will be handled in accordance with the respective platform’s return and replacement policies
Conditions for DOA Claims
To qualify for a DOA claim, the following conditions must be met:
The product must be unused and in its original condition
The original packaging, accessories, and included materials must be returned
A valid proof of purchase must be provided
All DOA claims are subject to verification and inspection approval before replacement or resolution is processed.
10. Warranty Resolution
If a warranty claim is approved, we may at our discretion:
- Repair the product
- Replace the product with the same or equivalent model
- Provide an alternative resolution where appropriate
Replacement products may be new or refurbished, depending on availability.
11. Shipping Responsibility for Warranty Claims
Customers may be required to ship the product to the designated service location for inspection or warranty processing.
Shipping responsibilities may vary depending on the nature of the claim and will be communicated during the warranty claim process.
12. Replacement Product Terms
Replacement products may be new or refurbished.
Any replacement provided will carry the remaining warranty period of the original product, unless otherwise specified.
13. Customer Responsibilities
Customers are responsible for:
- Using products according to their intended purpose
- Following proper installation and usage guidelines
- Maintaining reasonable care and storage conditions
Failure to follow recommended usage may void the warranty.
14. Governing Law & Jurisdiction
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Gujarat, India.
15. Policy Updates
We reserve the right to update, modify, or revise this Warranty Policy at any time without prior notice. Any changes will become effective immediately upon being published on our website.
Customers are encouraged to review this policy periodically to stay informed about the latest terms and conditions related to product warranty coverage.
Contact Information
For questions regarding this Privacy Policy or data rights requests, please contact us via our Contact Us page
